Politique d’expédition
Shipping Policy
Last Updated: June 14, 2026
Processing Time
All WAW DECORS products are made to order. Please allow 2–5 business days for production before your order ships. Orders are not processed on weekends or U.S. federal holidays.
Custom orders (personalized name signs, custom-sized wallpaper, and murals) may require additional production time. We will notify you by email if there is any delay.
Domestic Shipping (United States)
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | Free | 5–8 business days after dispatch |
| UPS Express (various speeds) | Calculated at checkout | 1–3 business days after dispatch |
UPS Express options are available at checkout based on your location and delivery preference.
International Shipping
We ship internationally via UPS Worldwide to select countries. Available services include:
- UPS Worldwide Saver®
- UPS Worldwide Express®
- UPS Worldwide Express Plus®
- UPS Worldwide Expedited®
International shipping rates are calculated at checkout based on destination and package weight. Estimated delivery times vary by country.
Please note: International customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery. WAW DECORS is not responsible for customs delays.
Order Tracking
Once your order ships, you will receive a confirmation email with your UPS tracking number. Track your shipment at ups.com or via the link in your email. Please allow up to 24 hours for tracking to activate.
Shipping Address
Please verify your shipping address before placing your order. WAW DECORS is not responsible for orders delivered to an incorrectly entered address. Contact us immediately at info@wawdecors.com if you need to correct an address — we will update it if your order has not yet shipped.
Lost or Damaged Orders
If your order arrives damaged:
- Photograph the damaged packaging and product
- Email us within 48 hours of delivery at info@wawdecors.com
- Include your order number and photos
We will arrange a replacement or refund promptly.
If tracking shows "Delivered" but you have not received your package, check with neighbors and your local UPS facility first. If still unresolved, contact us and we will open a UPS investigation on your behalf.
Contact Us
Email: info@wawdecors.com
Phone: +1 346 210 1991
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CT