Contact information
Contact Us
We're here to help — whether you have a question about your
order, need help choosing the right material, or want advice on
measurements. Reach out and we'll get back to you within 1-2
business days.
EMAIL
info@wawdecors.com
For order questions, please include your order number.
PHONE
+1 346 210 1991
BUSINESS HOURS
Monday - Friday, 9:00 AM - 5:00 PM Central Time
Messages received outside business hours are answered the next
business day.
OUR LOCATIONS
Registered Office
WAW DECORS LLC
30 N Gould St Ste R
Sheridan, WY 82801, United States
Production & Fulfillment Facility
WAW Decors
11807 Citta Bella Ct
Richmond, TX 77406, United States
All orders are produced and shipped from our Richmond, Texas
facility. Please do not send returns without contacting us
first — see our Return & Refund Policy.
QUICK ANSWERS
Order changes or cancellation
Free within 24 hours of purchase — email us with your order
number.
Damaged or incorrect item
Email us within 48 hours of delivery with photos — we'll send a
free replacement or refund.
3-5 business days production, then free US standard shipping
(UPS Ground) — 6-13 business days total. Express shipping
available at checkout — 4-8 business days total.
Where do you ship?
We ship to all 50 U.S. states. We do not currently ship
internationally.