Shipping policy
SHIPPING POLICY
Last Updated: July 22, 2026
WHERE WE SHIP FROM
All WAW Decors products are made to order and shipped from our
production facility in Richmond, Texas, United States. Every item
is printed in-house on HP Latex equipment using GREENGUARD Gold
certified inks on materials manufactured in the USA. We do not
dropship, and no part of your order is fulfilled from outside
the United States.
WHERE WE SHIP TO
We currently ship to all 50 U.S. states only. We do not offer
international shipping at this time.
PROCESSING TIME
Because every item is made to order, please allow 3-5 business
days for production before your order ships.
Orders placed after 2:00 PM Central Time are processed the next
business day. We produce and ship Monday through Friday. Orders
are not processed on weekends or U.S. federal holidays.
If there is any delay with your order, we will notify you by
email.
DELIVERY OPTIONS AND TIMELINES
All timelines below are in business days and include production
time.
Free Standard Shipping (UPS Ground)
Cost: FREE ($0.00) on all orders, no minimum purchase
Production: 3-5 business days
Transit: 3-8 business days
Total: 6-13 business days
Express Shipping (UPS Air)
Cost: calculated at checkout based on UPS rates for your
delivery address and package weight, plus a handling
fee; the exact amount is shown before payment
Production: 3-5 business days
Transit: 1-3 business days
Total: 4-8 business days
Available UPS air services vary by destination and are shown at
checkout with live rates and delivery dates. Delivery estimates
begin from the date your order is placed. Transit times are
provided by UPS and may vary during severe weather or peak
holiday periods.
ORDER TRACKING
Once your order ships, you will receive a confirmation email
containing your UPS tracking number. You can track your shipment
at ups.com or through the link in your email. Please allow up to
24 hours for tracking information to become active.
SHIPPING ADDRESS ACCURACY
Please verify your shipping address before placing your order.
WAW Decors is not responsible for orders delivered to an
incorrectly entered address. If you need to correct an address,
contact us immediately at info@wawdecors.com and we will update
it provided your order has not yet shipped.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, email us within 48 hours of
delivery at info@wawdecors.com with your order number and photos
of both the product and the packaging. We will arrange a free
replacement or a full refund, whichever you prefer. You do not
need to return a damaged item.
If tracking shows your package as delivered but you have not
received it, please check with neighbors and your local UPS
facility first. If the package is still missing, contact us and
we will open an investigation with UPS on your behalf.
CONTACT US
Email: info@wawdecors.com
Phone: +1 346 210 1991
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM Central Time
Registered Office
WAW DECORS LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Production & Fulfillment Facility
WAW Decors
11807 Citta Bella Ct
Richmond, TX 77406, United States
All orders are printed, packed and shipped from the Richmond,
Texas facility above.